Answer by David R for How do I manage this difficult stakeholder?
There is no easy answer to this situation. The person reporting that X is fixed may be operating on the concept that action was taken on X which means that everything is fine. Unfortunately, often that...
View ArticleAnswer by Kate Gregory for How do I manage this difficult stakeholder?
You are aggregating reports from a number of people into a summary report. Consistently, when you report that one person's tasks are not where they should be, this person replies to everyone saying...
View ArticleAnswer by nvoigt for How do I manage this difficult stakeholder?
Generally speaking, make sure that everyone knows what you are reporting on.There are two ways to go about this: either teams self-report, or you have a designated system where teams deploy to, and...
View ArticleHow do I manage this difficult stakeholder?
I need to send an update every week on a turn around initiative to senior management and the working groupThere’s a bully in the working group who waits for me to send an update highlighting that her...
View ArticleAnswer by JimmyJames for How do I manage this difficult stakeholder?
Unless there's some legitimate disagreement on whether the tasks are 'at risk', I would likely ignore this person. If they escalate the conflict, present your reasons for marking it as at risk in a...
View ArticleAnswer by Tom for How do I manage this difficult stakeholder?
You want your report to be accurate and you don't want to get into a messy fight.Focus on the former by being more precise. Add something like this to the introduction of your report:"According to the...
View ArticleAnswer by T. Sar for How do I manage this difficult stakeholder?
A solution I used for this was to include the date and hour of when the status of a task was read.For example:Task BUpdated at 2024-01-16 14:05Status: At RiskLarger description about the task and your...
View ArticleAnswer by Imre for How do I manage this difficult stakeholder?
First, you should seek to resolve this in a private conversation with her. Her reaction was not warranted from your point of view, so this should be resolved between only the two of you. Continuing the...
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